Air Jordan 1 Retro High OG Pollen Mens
Air Jordan 1 Retro High OG Pollen Mens
Air Jordan 1 Retro High OG Pollen Mens
WeKnics Shipping Policy
Order Processing & Dispatch
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Dispatch Time: 1 working day after order placement
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Same-Day Dispatch: Orders placed Mon-Fri before 5:00 PM (excludes weekends)
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Weekend Orders: Processed next business day
UK Delivery Timelines
| Service | Delivery Time | Notes |
|---|---|---|
| Standard | 2-4 working days | Up to 4 days during peak seasons |
Order Tracking
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Tracking number and Royal Mail/UPS link emailed after dispatch
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Real-time updates via Royal Mail SMS/email
Cancellations & Changes
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Cancellations: Must request within 24 hours of purchase (Cancel Here)
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Address Changes: Must request within 24 hours (Update Here)
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After 24 hours: Changes unavailable due to rapid processing
Payment Methods
✓ Credit/Debit Cards (Visa, Mastercard, Amex, Discover, Diners Club)
✓ Apple Pay
Key Notes:
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Carriers: 90% Royal Mail, 10% UPS
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Delivery Instructions: Added to labels but not guaranteed
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Peak Periods: Extended delays possible (e.g., Christmas)
Contact Us
For any shipping inquiries:
📧 Email: support@weknics.com
📞 Phone: +44 7456 451626
📍 Address: 58 Peregrine Rd, Ilford, IG6 3SZ, UK
WeKnics Return & Refund Policy
30-Day Hassle-Free Returns
✓ Full refunds or exchanges within 30 days of delivery
✓ Condition requirements:
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Unworn, unwashed
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Original tags/packaging intact
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No odors or signs of use
How to Return
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UK Customers:
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Print free return label (generated during online return request)
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Attach to package and drop at any Royal Mail location
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International Customers:
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Customer pays return shipping unless item is faulty
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Include proof of postage for faulty item reimbursement
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In-Store Purchases:
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Must be returned to original store with receipt
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Refund Processing
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Timeline: Refunds issued within 48 hours of receipt
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Method: Credited to original payment card
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Notification: Email confirmation sent
Exchanges
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Same-value items only
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For different values: Return for refund + place new order
Faulty Items
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Return shipping costs reimbursed
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Include photos/video of defect
Non-Returnable Situations
✗ Worn/washed items
✗ Missing tags/packaging
✗ Size-related returns after 24 hours
✗ Concession purchases returned online
Contact Us
For any inquiries:
📧 Email: support@weknics.com
📞 Phone: +44 7456 451626
📍 Address: 58 Peregrine Rd, Ilford, IG6 3SZ, UK
Let customers speak for us
Good experience first time I used this sight my trainers came in a week and I coukd track them as they were coming great stuff 👍
the product is excellent !! But the customer service needs to improve dramatically…. No one answered any of mycalls or queries regarding delivery which also took longer than expected !
Delivery abit slow but really pleased with my trainers
I wanna share my exp i Bought the Air Max Plus 'Aquarius Blue' for my dad, and he loves them! super comfy and fast delivery.
Stylish design and arrived ahead of schedule!
My dad's been using the Air Max Plus 3 'Black Graphic' for a year, and he still loves them. Fast shipping too!
Bought the Air Max 95 SP 'Sketch' as a gift, and they're still going strong after two years. Excellent quality!
My brother loves her Air Max 720 Triple Black. Stylish design and they arrived quicker than expected!
The Vapormax Flyknit 3 trainers are still in excellent condition after two years. Perfect for running and quick delivery!
I've been running in my Air Max 95 'Red Stardust' for over a year, and they're fantastic. Delivered fast and still going strong!
Bought the Air Max Scorpion Flyknit 'Leap High' for running, and they exceeded my expectations. delivered in no time!
I've been wearing my Air Vapormax Plus Midnight Navy for 2 years, and they still feel like new. Honestly, I wasn't expecting them to last this long, but they've exceeded my expectations!
Picked up some trainers as a gift for a friend. He's been raving about the quality ever since, and the fats delivery was a pleasant surprise for both us!
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