Premium 6 Inch Boots Red

WeKnics Shipping Policy

Order Processing & Dispatch

• Dispatch Time: 1 working day after order placement

• Same-Day Dispatch: Orders placed Mon-Fri before 5:00 PM (excludes weekends)

• Weekend Orders: Processed next business day

UK Delivery Timelines

Order Tracking

• Tracking number and Royal Mail/UPS link emailed after dispatch

• Real-time updates via Royal Mail SMS/email

Cancellations & Changes

• Cancellations: Must request within 24 hours of purchase (Cancel Here)

• Address Changes: Must request within 24 hours (Update Here)

• After 24 hours: Changes unavailable due to rapid processing

Payment Methods

✓ Credit/Debit Cards (Visa, Mastercard, Amex, Discover, Diners Club)
✓ Apple Pay

Key Notes:

• Carriers: 90% Royal Mail, 10% UPS

• Delivery Instructions: Added to labels but not guaranteed

• Peak Periods: Extended delays possible (e.g., Christmas)

Contact Us
For any shipping inquiries:
📧 Email: support@weknics.com
📞 Phone: +44 7456 451626
📍 Address: 58 Peregrine Rd, Ilford, IG6 3SZ, UK

WeKnics Return & Refund Policy

30-Day Hassle-Free Returns

✓ Full refunds or exchanges within 30 days of delivery
✓ Condition requirements:

• Unworn, unwashed

• Original tags/packaging intact

• No odors or signs of use

How to Return

1. UK Customers:

   • Print free return label (generated during online return request)

   • Attach to package and drop at any Royal Mail location

2. International Customers:

   • Customer pays return shipping unless item is faulty

   • Include proof of postage for faulty item reimbursement

3. In-Store Purchases:

   • Must be returned to original store with receipt

Refund Processing

• Timeline: Refunds issued within 48 hours of receipt

• Method: Credited to original payment card

• Notification: Email confirmation sent

Exchanges

• Same-value items only

• For different values: Return for refund + place new order

Faulty Items

• Return shipping costs reimbursed

• Include photos/video of defect

Non-Returnable Situations

✗ Worn/washed items
✗ Missing tags/packaging
✗ Size-related returns after 24 hours
✗ Concession purchases returned online

Contact Us
For any inquiries:
📧 Email: support@weknics.com
📞 Phone: +44 7456 451626
📍 Address: 58 Peregrine Rd, Ilford, IG6 3SZ, UK